Credit Conversations – An Open Discussion with ARC’s Mike Olden

It’s time to get comfortable talking to borrowers about credit and credit scores! Mike Olden, American Reporting Company's (ARC) vice president of sales & education, will join us for 60 minutes to answer the most commonly asked questions so you have the answers to educate your borrowers and avoid delays in the homebuying process.

Topics will include:

• Soft vs. hard inquiries
• Trigger leads
• Medical collections
• Student loans
• Recent pricing changes

Meet Mike Olden


Mike Olden
VP – Sales & Education, American Reporting Company

At American Reporting Company, Mike’s primary responsibility is managing and developing new business with banks, credit unions, and mortgage bankers. Mike has worked in the mortgage banking industry since 1984 and at American Reporting Company since 1997. Mike also helps develop and deliver educational programs related to credit reporting and credit scoring for ARC clients, non-profit housing partners, and first-time homebuyers. He is certified to teach continuing education to Realtors in Washington, Oregon, and Hawaii; and has been a featured presenter to national audiences. Mike is a former board member of the Puget Sound Mortgage Lenders Association and the Community Homeownership Center. He served on the Mortgage Bankers Association State & Local Advisory Council from 2005 to 2007 and was president of the Seattle Mortgage Bankers Association for the 2004/2005 term. He currently serves on the board of directors for the Washington Homeownership Resource Center.

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